The platform
Intelligence with a hotel underneath it.
Most AI in hospitality is a chatbot bolted onto old software. AI Otel is the reverse: a complete operating system whose every function was built to be run by intelligence, human or machine.
The architecture
One contract. Three consumers.
Every function is defined once, in one API contract, and served to three consumers from a single source of truth. Nothing is bolted on for the machines; the machines are first-class.
/rpcHumans
The operator interface: dashboards, pricing, guests, reports.
/apiPartners
Channel managers, payment providers, fiscal integrations.
/mcpAI agents
The live agent endpoint: discovery, booking, invoicing, audit.
The AI
Three levels of brain. One promise: a hotel's knowledge stays its own.
Industry AI
Learns across all hotels: demand patterns, seasonality, market behavior no single property could ever see alone.
Platform AI
Carries AI Otel's hospitality know-how, revenue practice, compliance handling, to every hotel on the platform.
Hotel AI
Private to each hotel. Trained on that property alone, and it cannot be copied or transferred to anyone else.
How it is trained
Built from strong open models, Llama, Qwen, Gemma, and Turkish models: Trendyol, Kumru, T3AI. Fine-tuned on hospitality data, grounded in each hotel's live systems, and retrained continuously.
Privacy is architectural, not contractual: federated learning means a hotel's private data never leaves the hotel.
Turkish models, trained in Türkiye.
The brain is architected and entering training, a deliberate sequence: the platform first, the intelligence on top.
- agent connected · scoped credentials · audit trail on
- tools discovered: availability, pricing, booking, invoicing
- query: 2 nights, 2 guests, sea view, late check-out
- availability confirmed · rate returned with taxes itemized
- booking created · confirmation issued to guest
- e-Arşiv invoice generated · legally valid in Türkiye
- session closed · full record kept for the hotel
In production today
Working AI, before the brain.
The three-level brain is entering training. These capabilities already run in production.
Conversational agent
Guest and operator conversations with real tool execution behind them.
Voice agent
Speaks and understands five languages, around the clock.
Pricing engine
Five factors weighed continuously: demand, season, market, events, inventory.
Autopilot
Acts on its own within limits, and asks when a change is material.
Anomaly detection
Catches the strange booking, the odd rate, the broken feed, early.
Deployment
The model follows the hotel’s requirements. Not the other way around.
Global
For hotels without data-residency requirements: the strongest available frontier models, chosen for capability.
Türkiye-resident
Strong open models, Llama, Qwen, Gemma, self-hosted on infrastructure in Türkiye. Data never leaves the country.
Sovereign
Turkish models, Trendyol, Kumru, T3AI, trained and served in Türkiye, for hotels and institutions that require a fully domestic stack.
One platform, three deployment postures. Every hotel chooses where its intelligence lives.
Security & isolation
Engineered like the regulated system it is.
Tenant isolation
Row-level security on every query path; a build fails if isolation regresses.
Per-hotel encryption
Each hotel’s data is encrypted with its own keys, envelope-managed.
Hash-chained audit
Every action, human or agent, lands in a tamper-evident audit trail.
Training methods, named plainly
- LoRA/QLoRA
- RAG
- SFT+DPO
- Federated learning
The platform
What we have built
Six capabilities, one system. Stated plainly, with honest status.
- Live
AI-native PMS
The hotel operating layer: pricing, channels, guests, reports, compliance.
- Built · Türkiye rollout
Guest app & tourism routing
Verified local experiences, booked and paid in-app, value kept in Türkiye.
- Architected · entering training
Three-level AI brain
Industry, platform, and per-hotel intelligence with federated privacy.
- Live
Agent (MCP) endpoint
AI agents book end to end with scoped credentials and full audit records.
- In development
Agency hub
Connects Turkish travel agencies to hotel inventory with smarter pricing.
- Live
Native compliance
KBS, KVKK, e-Fatura, e-Arşiv, ÖKC, Mali Mühür, built into the data model.
See a booking happen with no human in the loop.
Request a demo and we will show you the product live, including an AI agent completing a real booking end to end, with a valid Turkish invoice at the end of it.