1
Who is responsible
KVKK Art. 10(1)(a)
AI Otel is responsible for your data.
AI Otel Teknoloji ve Turizm Limited Şirketi (“AI Otel”, “we”) is the data controller for the personal data collected through this website, ai-otel.com, under Türkiye’s Personal Data Protection Law No. 6698 (“KVKK”).
- Data controller
- AI Otel Teknoloji ve Turizm Ltd. Şti.
- Registered office
- İstanbul, Türkiye
This notice covers this website only. How our products are designed to protect data is explained on our Trust page.
2
What we collect, and how
KVKK Art. 10(1)(ç)
What you send us, plus the technical minimum.
We collect personal data in the two ways below: electronically, or on paper if you send us a letter.
- When you write to us
- Through our contact form, by email to info@ai-otel.com or by letter: your name, organization, role, email address, preferred language, the reason you are writing, the page you wrote from and your message, plus anything else you choose to include. If you apply under article 9, also the identity details listed in article 10.
- Automatically, when you visit
- Your IP address, the page requested, the time, and your browser and device type, which every browser sends to reach a website. We use them to deliver pages, stop abuse, count visits and measure how fast pages load.
- Not asked for
- Our contact form does not ask for ID numbers, payment details or sensitive personal data, such as health or beliefs. Please do not include them in your message.
3
Why we use it
KVKK Art. 10(1)(b)
To answer you and keep this site safe.
- To answer your request, arrange a briefing or demo, and keep a record of our correspondence.
- To put you in touch with OtelCiro, only when you ask us to.
- To keep this website secure and working, and to prevent spam and abuse.
- To understand, in aggregate, which pages are useful and how fast they load, so we can improve them.
- To meet our legal obligations, and to establish, exercise or defend legal claims.
We do not build profiles of visitors, and we do not use your data for advertising or marketing email. If we ever want to send you news, we will ask first.
4
On what legal ground
KVKK Art. 5(2)
Every use rests on a ground the law names.
- Answering you
- Steps toward a contract that you asked for (KVKK Art. 5(2)(c)), and our legitimate interest in replying to people who write to us (Art. 5(2)(f)).
- Putting you in touch with OtelCiro, when you ask
- Steps toward a contract that you asked for (Art. 5(2)(c)), shared as KVKK Art. 8 allows.
- Security, visit counts and page speed
- Our legitimate interest, as long as it does not harm your fundamental rights and freedoms (Art. 5(2)(f)).
- Legal duties and claims
- Our legal obligations (Art. 5(2)(ç)), and establishing, exercising or protecting a right (Art. 5(2)(e)).
We do not rely on your consent for any of these. If a future use ever needs your explicit consent, we will ask for it separately, and you can withdraw it at any time.
5
Who receives it
KVKK Art. 8
Never sold. Shared with OtelCiro only if you ask.
We share personal data only with:
- service providers that host this website, deliver our email and count visits, acting on our instructions and bound by confidentiality;
- OtelCiro, only when you ask us to put you in touch (see below);
- public authorities and courts, when the law requires it;
- our lawyers and advisers, when needed to establish, exercise or defend a legal claim.
We do not pass your request to any other company, with one exception that is your choice: if you ask us to put you in touch with OtelCiro, the ecosystem’s hotel growth and consultancy company, we share your request with OtelCiro so it can answer you. Writing to us about a hotel is not, on its own, such a request. We never sell personal data.
6
Transfers abroad
KVKK Art. 9
Our servers and email service run outside Türkiye.
This website and the service that counts its visits run on servers in the European Union, and our email service may process messages in other countries, including the United States. This means your personal data is transferred outside Türkiye.
We make these transfers only on a ground that KVKK Article 9 allows. Our service providers process the data only to provide their service to us.
7
How long we keep it
KVKK Art. 7
Only as long as needed. Then deleted.
- Your messages
- While we are in touch, then for as long as the law requires, or allows us to keep them to protect our rights, for example until legal limitation periods end.
- Security logs
- For a short period, then deleted automatically.
- Visit counts and page speed
- Kept only as totals, with no personal data.
When there is no longer a reason to keep your data, we delete, destroy or anonymize it.
8
Cookies and your browser
No cookies. Only your language setting stays on your device.
This website sets no cookies, and it loads no advertising, tracking or social media code.
It saves one thing in your own browser: the language you read this site in (English or Türkçe), so the next page opens in it. It is never sent to us, and you can clear it in your browser settings.
Visit counts are made without cookies and only as totals: they show how often a page is viewed, never who viewed it. Your IP address is not stored for this. Page-speed measurements work the same way.