Compliance in Türkiye

Hotel star requirements in Türkiye: the minimum standards from one to five stars

This guide details the minimum standards for one to five-star hotels in Türkiye under Article 19. It covers room sizes, staff ratios, and recent regulatory changes.

  • 10 min read
  • AI Otel Editorial

AI draft · awaiting editorial review

Contents

Key takeaways

  1. Article 19 of the Regulation on the Qualifications of Tourism Facilities (Presidential Decision No. 1134, consolidated to 31 August 2026) builds each hotel class on the one below, so a five-star hotel must also meet the one-, two-, three- and four-star requirements.
  2. The one-star minimum is five rooms, the two-star minimum ten rooms and the five-star minimum sixty rooms, under the same article.
  3. Since Presidential Decision No. 6969 (Resmî Gazete 16 March 2023, No. 32134), only four- and five-star hotels must pass the score threshold set for their class.
  4. Rooms must be at least 25 m² including the bathroom in five-star hotels and at least 20 m² in four-star hotels, except in protected immovable cultural property (Article 18).
  5. Four-star hotels need at least 15% of staff trained or certified and five-star hotels at least 30%, under Article 19.

Türkiye's hotel star classes come from Article 19 of the Regulation on the Qualifications of Tourism Facilities (as amended, consolidated to 31 August 2026). Each class adds to the one below: at least 5 rooms for one star, 10 for two, 60 for five, and only four- and five-star hotels must pass a score threshold.

An owner planning an upgrade opens a star checklist a consultant wrote a few years ago and starts counting rooms against it. For example, an owner may find that some of its numbers were changed in 2023 and others in 2024, and that it was never the whole test. This article sets out the current requirements class by class, quotes the consolidated text, and shows what changed so you can spot a stale list. After reading, you can build your own checklist from the regulation itself and take it to the Ministry and your adviser.

How do hotel star classes stack in Türkiye?

Each class adds to the one below. A hotel seeking four stars must already satisfy the one-, two- and three-star requirements, then meet the four-star additions and pass the class score threshold. The full hotel star requirements in Türkiye sit in Article 19 of the regulation (opens in a new tab), consolidated by the Presidency's legislation system to its amendment of 31 August 2026.

The regulation works in two layers, read together. Article 18 sets general minimums for every lodging facility: room furniture, bathrooms, lifts, accessibility. Article 19 sets what each star class adds, from one star to five.

Two practical points follow. First, type comes before class: the facility must fall under the hotel (otel) type in the regulation before the star article applies, and other types have their own articles. Second, because the classes stack, a missing one-star item can block a five-star application. The lower class is not skipped, it is absorbed. A separate article explains how hotel stars are set in Türkiye and who decides.

NoteTwo layers, one checklist

Article 18 applies to every lodging facility whatever its class; Article 19 adds the class requirements. A class request is tested against both, and the general layer is where most surprises sit.

The score threshold is a pass mark on a points-based evaluation form. Article 19 now requires it only for four and five stars. The class itself is a legal status granted through certification, not a marketing label; the difference between İşletme, Yatırım and Basit Konaklama certificates matters here.

What are the one-star and two-star hotel requirements?

One star needs at least five rooms, a lobby with a reception and waiting area, and a seating area serving hot and cold drinks. Two stars need at least ten rooms plus a management office, a television and a hair dryer in rooms, and housekeeping space on bedroom floors.

The one-star room minimum was ten until Decision No. 6969 of 2023 cut it to five. The two-star wording "at least ten rooms" replaced the old threshold wording in the same decision.

Article 18 already applies at these levels, and it is more detailed than most owners expect. A bedroom needs a bed to technical norms, one pillow per person, a pillowcase, a sheet, a blanket or duvet suited to the climate, a bedside table, lighting, sockets, a night light, a bin, a wardrobe, curtains and quality flooring. Bathrooms need measures against water spreading, sanitary fittings, a mirror, a socket, a bin, soap, shampoo, and hand, bath and foot towels.

Two exemptions help small properties. Air conditioning is required as the climate needs it, except in one- and two-star hotels and pensions. A room telephone is not required in one- and two-star rooms.

Lifts follow a floor threshold. A guest lift is required when guests must go up or down more than three floors in one- to three-star hotels, with an alarm and ventilation.

What do three-star and four-star hotels have to add?

Three stars add a breakfast room or restaurant with a service kitchen, air conditioning in public areas, an in-room safe and internet in public areas. Four stars add a second management office, restaurants seating at least 30% of bed capacity, a luggage room with porter service, at least ten kinds of amenities, and they must pass the class score threshold.

The three-star list, in full: a breakfast room, or a restaurant or seating area with a service kitchen used for breakfast; air conditioning in public areas as the climate requires; at least one chair or armchair and a luggage rack in rooms; an in-room safe; internet in public areas; laundry and ironing with a laundry bag and price list; and a windbreak, air curtain, revolving door or similar at the entrance.

Four stars go further. They need the class score threshold, then a second management office, restaurants serving at least 30% of bed capacity at once, a housekeeping office on bedroom floors, and a luggage room with storage and porter service. They also need air conditioning in rooms and public areas, internet in rooms, at least ten kinds of amenities, dry cleaning with a price list, at least 15% of staff trained or certified, and administrative staff who are trained or have five years' experience.

Three structural rules tighten at four stars. Room size: four-star rooms are at least 20 m² including the bathroom, except in protected immovable cultural property. Lifts: a guest lift is required when guests must go up or down more than two floors. Accessibility: four-star hotels make arrangements covering 1% of rooms (at least one), the entrance, lifts, public toilets and at least one food-and-drink unit.

One reading note: the amenities count is a count of kinds, not items. Read the current text for what qualifies before you budget.

What are the five-star hotel requirements?

Five stars need at least sixty rooms, a service lift, room service with a menu, guest relations and concierge service separate from reception, valet parking for 10% of rooms, a staff and goods entrance separate from the guest entrance, and they must pass the class score threshold.

The room list grows again: a minibar, a seating group, a panel TV with international channels, at least five more kinds of amenities, hot-drink equipment, a full-length mirror, a bedside socket and bedside control of room lighting, and a bathroom phone linked to reception or a cordless phone in the room. Bedroom corridors need phones linked to reception.

Staffing is the other big step. At least 30% of staff must be trained or certified, and guest relations and concierge service must exist apart from reception. Operationally, these are separate functions, not extra reception duties.

Structurally, room size is at least 25 m² including the bathroom, except in protected immovable cultural property, and a guest lift is required when guests must go up or down more than one floor. Accessibility arrangements apply as at four stars: 1% of rooms (at least one), the entrance, lifts, public toilets and at least one food-and-drink unit.

Who checks a hotel against the class requirements?

The Ministry of Culture and Tourism does, through an inspection or a certification board, and a classification commission sets the class. Applications go through e-Devlet, and paper applications made outside it are returned without being assessed.

A direct application for a tourism operation certificate, without an investment certificate first, includes the applicant's T.C. identity number or trade registry/MERSİS and tax numbers plus a UETS electronic notification address, declarations on the facility's name, location, capacity, type and class, opening and closing periods, the workplace opening and operating licence, any type-specific permits, and the title deed record for accommodation not on allocated public land. The process is described step by step in how a hotel applies for a tourism operation certificate.

File review comes first: the Ministry rejects unsuitable applications with reasons and puts suitable ones on an inspection programme. Then the route splits. Classed facilities other than one-, two- and three-star hotels get a certification board of at least two controllers on site using a points-based evaluation form. One- to three-star hotels and facilities without a class are evaluated by inspection.

If the inspection finds only missing documents, a one-time 30-day period is given to complete them. The classification commission sets a certified facility's class using the points-based form, on request or when the Ministry considers it necessary. The score obtained and the minimum qualities of the type and class matching that score are the basis of the result, so the score and the checklist are not separate tests.

What changed in 2023, and why old checklists mislead?

Presidential Decision No. 6969 (Resmî Gazete 16 March 2023, No. 32134) removed the score threshold from one-, two- and three-star hotels, cut the one-star room minimum from ten to five, and put "at least ten rooms" in place of the threshold wording for two stars. Later decisions added more, so the age of a checklist decides which of its numbers are wrong.

ChangeInstrument and dateWhat it means for a class request
Score threshold removed for one to three starsDecision 6969, 16 March 2023Only four and five stars pass a threshold now
One-star room minimum cut from ten to fiveDecision 6969, 16 March 2023Small properties qualify with five rooms
"At least ten rooms" for two starsDecision 6969, 16 March 2023Replaces the old threshold wording
One- to three-star hotels evaluated by inspectionDecision 6969, 16 March 2023No certification board for these classes
Smoke detectors in roomsDecision 7519, in force 29 August 2023A general requirement reaching every class
Room-size minimums of 25 m² and 20 m²Decision 9287, in force 22 December 2024Four and five stars, with the Temporary Article 1(7) exemption
Mobile homes barred from lodging unitsJanuary 2024 changeSuch certificate requests are refused

A list copied before March 2023 will overstate the one-star room count and understate what two stars need. A list copied before December 2024 will miss room sizes entirely. Decision No. 9287's Temporary Article 1(7) exempts class-upgrade requests from lodging facilities already certified by the Ministry, other than those holding a tourism investment certificate, from the room-size minimums.

Quote the consolidated text with its amendment date, 31 August 2026 at the time of writing, and confirm your own case with the Ministry and your legal adviser.

What should you check before you ask for a class?

Check the general Article 18 minimums first, then the additions for the class you want, then the documents. Most delays come from the general layer, not from the star list.

ChecklistWork through this list, each item drawn from the consolidated text

  • Rooms furnished to Article 18: bed to technical norms, one pillow per person, pillowcase, sheet, blanket or duvet, bedside table, lighting, sockets, night light, bin, wardrobe, curtains, quality flooring
  • No kitchen or kitchen niche in bedrooms
  • No guest bedrooms on floors below ground level that get no natural light
  • An extra lock system where doors have no electronic lock
  • Smoke detectors in rooms
  • Room size against target class: 25 m² for five stars, 20 m² for four, with the protected cultural property exception and the Temporary Article 1(7) route for certified facilities upgrading
  • Lift threshold for the class: more than three floors for one to three stars, two for four stars, one for five stars and boutique hotels
  • Accessibility arrangements: facilities with 80 or more rooms, and four- and five-star hotels and holiday villages
  • Staff training percentage: 15% at four stars, 30% at five stars
  • Documents uploaded in e-Devlet with a UETS address

Before relying on any counterparty's certificate, see checking a tourism certificate before you rely on it.

What to do next

Read Article 18 and Article 19 of the consolidated text (opens in a new tab) side by side, note the amendment date, and take the resulting list to the Ministry and your legal adviser before you commission a project. The star list is the smaller half of the test: the general minimums decide whether the building qualifies at all, and the 2023 and 2024 changes decide which numbers you should be counting.

Frequently asked questions

How many rooms does a five-star hotel need in Türkiye?

At least sixty rooms under Article 19 of the Regulation on the Qualifications of Tourism Facilities (Presidential Decision No. 1134, consolidated to 31 August 2026). Add the room-size rule from Article 18: at least 25 m² including the bathroom, except in protected immovable cultural property. The class also needs the score threshold and the five-star additions, from room service to a separate staff entrance.

Do three-star hotels have to pass a points threshold?

No, since Presidential Decision No. 6969 (Resmî Gazete 16 March 2023, No. 32134) deleted the threshold wording from the one-, two- and three-star classes. Only four- and five-star hotels must pass the score threshold set for their class. One- to three-star hotels are now evaluated by inspection, like facilities without a class.

What is the minimum room size for a four-star hotel?

At least 20 m² including the bathroom, under Article 18, except in protected immovable cultural property. The rule came in with Decision No. 9287, in force 22 December 2024. Temporary Article 1(7) says these minimums do not apply to class-upgrade requests from lodging facilities already certified by the Ministry, other than those holding a tourism investment certificate.

Does a one-star hotel need air conditioning and telephones in its rooms?

Article 18 requires air conditioning as the climate needs it, except in one- and two-star hotels and pensions. A room telephone is not required in one- and two-star rooms, in pensions, or in apart hotels with fewer than thirty rooms. The one-star class itself needs at least five rooms, a lobby with reception and waiting area, and a seating area with hot and cold drinks.

Can an existing hotel upgrade its class without meeting the new room sizes?

Temporary Article 1(7) exempts class-upgrade requests from lodging facilities already certified by the Ministry, other than those holding a tourism investment certificate, from the 25 m² and 20 m² minimums added by Decision No. 9287 in force 22 December 2024. Whether a particular project falls inside that exemption is a question for the Ministry and your legal adviser, not for a checklist.

Sources

AI Otel EditorialEditorial team

Drafted with AI assistance from AI Otel’s published fact base. Not yet reviewed by an editor.

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