This guide explains how to read hotel allotment contracts clause by clause. It covers release periods, guarantee terms, stop-sale rights, and rate validity to help you apply rules consistently at the reservations desk.
A stop sale withholds rooms from sale, but scope and timing determine its success. This guide explains the four stop sale types, contract differences, and logging best practices.
Channel manager mapping connects hotel products to booking channels. Learn to build an auditable sheet, name products clearly, and test derived rates to prevent mismatches.
Accidental double bookings stem from small gaps like mapping errors or off-system sales. This guide explains the causes and provides a daily reconciliation routine to prevent them.
A PMS holds the room count and guest record, while a channel manager distributes availability. Learn who owns each data point to prevent double bookings.