Hotel website security starts with ownership: the hotel must hold the domain, DNS, and admin logins. This guide explains how to verify control, manage expirations, and secure backups.
Understand SLA terms like uptime, response time, RTO and RPO in hotel software contracts. Learn how to measure downtime and what service credits actually cover.
Close accounts and copy data in autumn, monitor backups and licences over winter, and reset clocks and test systems in spring. This checklist ensures your hotel opens without IT failures.
Hotel IT work exists whether or not anyone is named for it. This guide maps the seven core jobs, compares three support models, and provides a responsibility table to assign owners and backups before the season starts.
This checklist helps front desk staff sort Wi-Fi complaints into four clear causes. It explains what to record, what to avoid, and how to create actionable tickets for IT providers.
Size hotel bandwidth from your own peak, not from a per-room rule. This guide explains how to diagnose coverage versus capacity, calculate needs from local data, and test after installation.
A third party access review lists every outside person and system that can reach a hotel's software. This guide shows how to build that list, judge each connection and close doors without breaking systems.
Understand the four cover groups and critical clauses in hotel cyber insurance. Learn how to compare offers on a written scenario and prepare for insurer questionnaires.
This guide details the first 24 hours of a hotel ransomware incident. It covers immediate isolation, paper fallbacks for the front desk, and legal reporting steps in Türkiye.
A demo proves software works; training proves staff can finish tasks under pressure. This guide outlines a plan by role, from key user selection to post-go-live support.
A PMS implementation plan must follow a strict dependency order to prevent reporting errors. Learn how to configure room types, rate codes, revenue codes and users correctly.