Hotel security staff control access, walk fixed rounds, and report abnormalities. This guide details their duties and provides a checklist for effective night rounds.
TİHEK decision 2025/182 confirms that refusing a guide dog is disability discrimination. This guide explains the legal basis, desk protocols, and house rule updates for hotels.
An e-Arşiv invoice can be cancelled within eight days of delivery. After that, you must issue a return invoice. Learn the rules for correcting hotel bills in Türkiye.
A rising lira ADR may hide a fall in purchasing power. This guide shows how to calculate real ADR inflation adjusted, state ADR in euro, and compare rate growth against cost growth.
AI washing describes fixed rules as artificial intelligence. Learn to test hotel software demos by changing inputs, forcing failures, and demanding written status words for every claim.
Hotel email marketing works when the list is segmented and sends are tied to need periods. This guide explains how to build a permission-based list, plan a calendar, and measure bookings rather than opens.
Send four post-stay messages in the right order: thanks, invoice, survey, and return offer. Learn which need marketing consent and when to stop the sequence.
Under Law 5188, both in-house units and security companies need provincial permission. Compare cover, control and guest manner to choose the right model for your hotel.
This guide explains how virtual POS works for hotels in Türkiye, from application to settlement. It covers fund holds, account reviews and the monthly checks that protect your cash flow.
An AI written complaint is still a real complaint. Learn to extract the facts, verify the claims, and answer the guest in plain language. Do not try to prove who wrote it.
RevPOR measures what a sold room actually earns, including extras. This guide explains the formula, common definition pitfalls, and how to use it with cost data.