A mobbing policy defines harassment, names who receives complaints, and sets investigation steps. Learn how to write one for your hotel, protect staff, and close cases fairly.
Define clear rules for guest photos, kitchen posts, and public replies. This guide provides a two-page policy template, incident steps, and a signature page to protect your hotel and staff.
A contractor is anyone on your property who is neither a hotel employee nor a registered guest. This guide explains the routine for access control, permits, insurance checks and safe handovers.
Remote workers buy reliability, not amenities. This guide shows how to price long stays from cost, set date fences to protect peak revenue, and prepare rooms with the right desk and connection.
Set room type price gaps by visible differences, not rules of thumb. Learn to build a price ladder with ratios, test it against your sales mix, and adjust for occupancy.
A hotel gift voucher is a prepaid right to stay, not a discount. This guide explains how to design validity terms, redeem vouchers correctly on the guest account, and avoid common billing errors.
Guide to managing nursing leave for hotel employees under Turkish law. Covers employee choice of hours, correct time sheet recording, and practical scheduling tips.
Playing music or TV in hotel areas is a public performance under Turkish law. This guide explains who to ask for permission, what contracts must say, and how to keep records that protect your property.
Define low, shoulder, and peak seasons using your own occupancy history. Place edges on whole weeks to avoid pricing errors, and give moving holidays their own bands.
Turned-away requests often vanish without a record. This article explains how to build a simple denial log that captures the reason, rate and channel, turning refusals into evidence for pricing and capacity decisions.
A hotel rate change log turns a pricing decision into something a team can explain and review. This guide covers the twelve essential columns, the weekly routine, and the rules for software-proposed prices.
A hotel promo code is a targeted tool, not a public discount. Learn how to set fences, prevent leaks, and track redemption data to protect your average rate.