The hotel issues the guest invoice, not Booking.com. This guide explains who bills whom, what amount to show, and how to handle virtual cards and tax rules.
Commission is a set percentage of the total booking amount, charged after check-out. Learn where your rate is written, what the base includes, and how to rebuild your monthly statement to catch errors before payment.
Create a one-page hotel marketing plan that names weak weeks, sets testable goals, and assigns clear owners. Learn to choose channels, budget by action, and review monthly to fill rooms.
Booking.com Genius asks hotels to fund a 10% discount on key room types. This guide explains the eligibility rules, cost mechanics, and exit conditions so you can decide if the program earns its keep.
Tour operator booking reconciliation prevents arrival-day surprises by matching agency lists against your system. Learn the daily, weekly and invoice checks that close gaps.
An XML connection automates data exchange between your hotel and partners. This guide explains what travels in each direction, how to test mappings, and when to stop manual loading.
Define eligible groups and fence rates to offer better prices to direct guests. This guide covers parity clauses, data compliance, and measurement methods.
Close your winter dates with a stop sale to keep your listing visible for next season's early sales. This guide explains how to manage the closure, answer winter inquiries, and prepare for reopening.
Per-person rate sheets often break on booking sites because the screen prices rooms, not guests. This guide explains how to convert rates correctly and test every occupancy.
Prepare for tour operator contract negotiation by bringing five key metrics to the table. Learn to compare net revenue, allotment use, and costs to argue from evidence rather than last year's rate.
Rate leakage occurs when a contracted net rate appears on public sites below your own price. This guide outlines the steps to verify, capture evidence, and trace the source.
A B2B hotel booking portal lets agencies book directly with their own rates and live availability. This guide explains the commercial terms to decide first, how to verify agency certificates, and how to ensure the portal reads the same inventory as your front desk.