This guide explains how to read OTA hotel contracts, manage extranet controls, and define channel roles. Learn about payment models, compliance duties, and how to judge each booking site by net revenue.
A hotel compset is the short list of hotels a guest actually weighs against yours. This guide shows how to choose the set, compare rates fairly, and turn findings into decisions.
A Google Business Profile is the free listing Google shows for a hotel. Learn how to claim it, keep facts identical to your certificate, and point the booking link to your own site to avoid paying commission on direct guests.
AI hotel marketing works only when you supply a fact sheet and tone guide. This guide shows how to draft accurate room descriptions, posts, and newsletters.
A guest profile is personal data, not just a database entry. This guide explains which fields to keep, which to refuse, and how to handle retention and access under KVKK.
Set hotel room rates by passing three tests in order: the cost floor, demand on the books, and guest alternatives. This guide explains how to build a base rate grid and log every change.
Minibar charges fail when timing breaks. This guide covers stock control, posting rules, late charge procedures, and dispute resolution to keep bills accurate and guests satisfied.
Learn how to define VIP levels with observable criteria and fixed amenity lists. This guide covers day-before checklists, arrival procedures, and KVKK-compliant guest notes.
This guide defines essential hotel payment terms, from virtual POS to chargebacks. Learn how to match payments to reservations and reduce dispute risks.
A hotel child policy requires four written decisions: age bands, free places, occupancy limits, and extra bed costs. This guide explains how to define them clearly and keep them consistent across all sales channels.
AI drafts hotel review replies, but a person must verify facts and privacy before posting. This workflow prevents invented details and protects guest data.
A hotel must choose and record its own exchange rate for foreign currency payments. This guide explains which rate to use, how to show it to guests, and how to record it on the folio.