Turn booking site guests into direct repeat customers without breaking contracts. Learn the rules for contact, consent, and pricing, plus a simple check-out script.
Booking sites often appear above your hotel in search results by buying your name as a keyword. This guide explains how brand bidding works, what your contract allows, and how to decide if running your own ad is worth the cost.
Türkiye's Competition Board fined Google for favoring its own hotel search services. This article explains the 2021 and 2024 decisions and gives a checklist to verify your current listing.
The KVKK guide sorts cookies into three groups, not two. Learn which tags need explicit consent, how to build a real banner, and how to inventory every script on your hotel website.
A hotel distance sales contract must reflect a stay, not a parcel. This guide maps Article 5 requirements to your booking path and explains how to record guest acceptance.
A hotel change of ownership moves the contracting party, not the property. This guide explains who starts each transfer, what proof is required, and what resets on the change date.
Bookings usually stop for internal reasons, not market shifts. This guide walks you through a four-layer diagnosis to find the fault fast, from calendar errors to mapping breaks.
A lockout is often a verification issue, not a password one. Learn where codes go, how to reach support, and how to manage arrivals while access is down.
Termination does not cancel outstanding reservations or exempt you from final invoices. This guide explains the correct sequence to close a listing safely.
This guide explains the month-end routine for matching booking site payouts to individual stays. It covers separating commission from revenue, handling virtual cards, and resolving missing payments.
Stacked discounts can lower your net rate below expectations. This guide explains Booking.com's combination rules, helps you calculate the final net, and outlines Turkish advertising requirements for discount promotions.
This guide explains how to handle booking.com cancellation fee hotel cases. It covers policy checks, collection routes, and written waiver rules to protect your revenue.